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RetailTrack™ is The Marketing Interchange’s mystery shopping service, revealing both plus points of your services as well as any suboptimal areas that require improvements.
ServiceTrack™ provides you with the advantages of obtaining objective feedback for your products and services from a customer’s point of view:
Our Experienced Team Of Mystery Shoppers Assess Every Customer Touchpoint, Whether You Are A Retailer Or Service Provider.
Mystery shopping is one of the most cost-effective research methods that can bring quick & practical improvements to the customer experience. We have helped our clients benchmark competitors and best practices to improve customer satisfaction and sales conversion rates.
We offer insights into customer experiences in your stores.
Companies using PRICING INTELLIGENCE make
with price improvements alone.
Our mystery shopping service has helped retailers and service providers exceed their customer expectations. We help you obtain information about your customer’s perception towards the quality of your products, of your services, your stores and even your staff